Installing/Uninstalling

I just got win95 and IE came with it ...problem is that when I try to install IE it always tries to install on drive C: how can I get it to install on drive D: instead??

• Only the latest version of IE (3.01 a.k.a. 3.00 build 1215) allows you to pick where to install it... and even then, only if there is not detectable previous installation of IE on your system. The version you have is most likely 3.00 so you can't tell it where to go. If you do get version 3.01 and want to install it on D: drive, you need to first completely uninstall IE3.0 (using the Add/Remove programs applet) and then make completely sure that the following folders are deleted

c:\windows\temporary internet files

c:\windows\history

c:\windows\occache

You might not be able to delete them in windows because the index files might be in use.... if you can't get rid of these from Windows, reboot your computer in DOS mode (hit F8 at the "Starting Windows 95..." signal when you reboot) and then use the deltree command to kill the above directories.

Now when you run the 3.01 installation routine, it should ask you where you want to install.

How do I completely uninstall IE?

• Deleting IE - totally

It's quite a chore. These instructions originated from Microsoft:

1.) In Control Panel/Add-Remove Programs:

Uninstall each of the following items in this order:

a.) ActiveMovie

b.) NetMeeting

c.) Internet Mail & News 1.0

d.) Internet Explorer 3.0

2.) When all have been removed in this order then... Exit from Windows 95 and restart computer. As it is restarting at the Black DOS screen that says 'Starting Windows 95' hit the "F8" key. From the menu select "Command Prompt Only".

3.) When you get to the C:\> prompt load 'Smartdrv.exe' (without the quotes)

4.) Change directory to the Windows directory ( cd\windows <enter> )

5.) Use the 'Deltree' command to delete the following directories:

a.) OCCACHE

b.) JAVA

c.) COOKIES

d.) TEMPOR~1

6.) Next change to the C:\Windows\System subdirectory and prepare to delete the following files using the 'Deltree' command (ONE OTHER OPTION TO Further protect yourself -so you can get these files back easily from DOS would be to create another directory called "Safety" in the Root of C:\> drive and copy these files there first. Then delete them from the Windows\System subdirectory:

MSHTML.DLL

SHDOCVW.DLL

INETCFG.DLL

ACTXPRXY.DLL

WININET.DLL

CACHEVU.DLL

INETCPL.CPL

SHLWAPI.DLL

URL.DLL

URLMON.DLL

WSOCK32N.DLL

7.) Then reboot computer, coming back into Windows 95 normally. At this point, use "My Computer" to get to the C:\> and open it. Then open the "Program Files" folder. In here delete the following directories (or Folders):

Microsoft Netmeeting

Microsoft Internet

Internet Mail & News

8.) Then run REGEDIT from the 'Start Button' (Start/Run). In here you want to delete the following KEYS (they will be yellow folders on the Left side of the split display. For each of these components you will have to single-click the Plus sign to the left of the corresponding yellow folder to get to the last thing at the right of each item. If you search for these registry keys and cannot find them then don't worry about them. If Components for IE 3.0 have been removed

correctly they will not be there except for the .url one. (supposedly)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet

Settings

HKEY_CLASSES_ROOT\.url

HKEY_CLASSES_ROOT\InternetShortcut

(the middle one above has a 'period' in front of 'URL'. When you find the Yellow Folder that corresponds to these paths -one for each- you highlight the folder that the path I've listed above completes and right-click it and select 'Delete'.

Since you've got your registry saved (copied) to your Safety folder then we can get back to the way things were before you started editing the Registry.

EDITING THE REGISTRY IS AN EXTREMELY DANGEROUS THING TO DO AND AS A

STANDARD WARNING WE STATE THAT IF SOMETHING IS DONE INCORRECTLY IN

HERE IT COULD CAUSE THE NEED FOR A COMPLETE DELETION OF WINDOWS95 FROM

THE COMPUTER AND NEED TO BE RE-INSTALLED.

• When you install Internet Explorer 3.0, you will replace some Windows 95 system files. If you find that the newer versions of these files cause problems with some other applications, you can restore the original versions. The files, and their original versions, are:

ADVAPI32.DLL in the Wind95_11.cab file on the CD-ROM and floppy.

COMCT132.DLL in the Win95_10.cab file on the CD-ROM and floppy.

OLEAUT32.DLL in the Win95_09.cab file on the CD-ROM and floppy.

If you need to restore these files, place them in the WINDOWS\SYSTEM

folder.

2. Internet Explorer and it’s Components

2.1 Internet Explorer Itself

1. Version/Build Issues

What’s new in Internet Explorer 3.01 for Windows 95 and NT 4.0?

• Security Enhancements: The Authenticode(TM) Security Technology dialog box now further differentiates between individual and commercial software publishers. In addition, based on user feedback, we have removed the option to "trust all individual software publishers who have had their certificates issued by a specific certificate authority." Users continue to have the option to trust specific individual or commercial software publishers. In addition, Internet Explorer 3.01 includes all fixes previously available in the security patch for Internet Explorer 3.0.
• Compatibility with PowWow: This release is compatible with the PowWow program from Tribal Voice, Inc.
• Java: The Java Virtual Machine included in Internet Explorer 3.01 provides enhanced Java / COM integration and minor bug fixes such as the JIT tail recursion issue.
• Office 97 Web/Internet Integration: IE 3.01 includes enhancements for improved integration with web features in the upcoming Office 97.
• AOL/CompuServe changes: Includes fixes specific to the AOL and CompuServe clients (in particular, window.open and flicker issues) which incorporate Internet Explorer
• Improved setup footprint: The disk space required by setup has been slightly reduced.
• Install Location: All versions of Internet Explorer (minimum, recommended, and full) now prompt users for install location if Internet Explorer has not been previously installed.
• Style Sheet Margin Syntax: Changed interpretation of margin settings for CSS style sheets based on feedback from the W3C. For details on Internet Explorer's support of CSS Style sheets, see http://www.microsoft.com/workshop/author/other/margins-f.htm.
• Various International Fixes: Include improved international character set support and added international support for Autosearch.

I just downloaded the latest version of IE, version 3.01. But when I look at Help|About, it still says it’s version 3.00. Do I have the latest version?

• If it says IE v3.0 (4.70.1215) That IS IE 3.01. It is just a newer BUILD of IE 3

What are the build numbers for Internet Mail and News?

• You can determine which version of Mail and News you are using by right clicking a message header, choosing properties then details. This will tell you which build the SENDER was using, so look at one of your messages.
• wouldn’t just looking at help|about do the same thing, but faster??
• What ARE the latest build numbers anyway?

What’s the difference between the 40-bit and 128-bit version of IE?

• The 40-bit and 128-bit versions refer to the size of the encryption key. Your browser must support at least as large a key as the web site that you are accessing. Most web sites don't use any encryption. Some financial and shopping services require 128-bit encryption. There are no hardware or performance differences between the 40-bit and 128-bit versions. The US government has made it illegal to export high security software outside of the US and Canada. That is why the 40-bit version is readily available and you have to go out of your way to get the 128-bit version. (The 128-bit version is considered a munitions under US law, it’s a weapon).
• For more 128-bit info see: http://www.microsoft.com/ie/ieak/128bit.htm.

How can I tell which version of IE, the 40-bit or the 128-bit version, that I have?

• To determine the security level, check the Properties, Version of C:\WINDOWS\SYSTEM\SCHANNEL.DLL

PCT / SSL Security Provider (Export Version) = 40-bit security

PCT / SSL Security Provider (Domestic Use Only) = 128-bit security

PCT / SSL Security Provider (US and Canada Use Only) = 128-bit security

You must specifically select the 128-bit version for download from Microsoft (it's well down the list of choices), or else you will get the 40-bit version. Last I looked, it was listed as "Internet Explorer 3.01 128 bit version" which is just the browser (no mail, news, etc.).

• You can test your browser's security level here: http://wellsfargo.com/per/online/browser/.

I will be using the 128 bit Internet explorer in a few days, and I was wondering will this cause a conflict for me - i.e.. when I correspond with someone who is using 40 bit, will they be able to read my messages? Will I have to use two different browses to overcome this perceived problem?

• You will have no problem. Don't worry, be happy. The encryption standard for IE shouldn't affect your mail.

2. Toolbar Issues
3. Password/ Content Advisor Issues

When I go to a secured server it gives me the option to save the password to a password list. Where are these passwords saved?

• They are saved in a .PWL file in your Windows directory. It should be <username>.pwl

Is there a way of editing the password stored in the .pwl file?

• The Win95 CD has a password list editor that should let you delete selected passwords. It is located in Admin\Apptools\Pwledit. Read the .txt file for install instructions.

I lost my password to the content advisor and now I can’t disable it.

• First, see http://www.microsoft.com/kb/articles/q155/3/55.htm for possible fix. Then, if no go, call the Microsoft technical support number at 206-635-7000 to obtain help with password issues. You will have to prove to them you're an adult, though.

Other general password issues are addressed as follows.

• Save Password Check Box Is Unavailable http://www.microsoft.com/kb/articles/q137/3/61.htm ftp://ftp.microsoft.com/peropsys/windows/kb/Q137/3/61.TXT
• Damaged Password List File Does Not Save Passwords http://www.microsoft.com/kb/articles/q135/1/97.htm ftp://ftp.microsoft.com/peropsys/windows/kb/Q135/1/97.TXT
• Dial-Up Networking Password Is Not Saved http://www.microsoft.com/kb/articles/q148/9/25.htm ftp://ftp.microsoft.com/peropsys/windows/kb/Q148/9/25.TXT
• Err Msg: MPREXE Caused an Invalid Page Fault in Kernel32.dll color="#0000FF" size="2" face="Arial"http://www.microsoft.com/kb/articles/q154/0/92.htm˙˙˙˙˙
• No Windows or Network Logon Dialog Box at Startup http://www.microsoft.com/kb/articles/q141/8/58.htm ftp://ftp.microsoft.com/peropsys/windows/kb/Q141/8/58.TXT
• No Password Prompt After Network Adapter Is Detected http://www.microsoft.com/kb/articles/q142/2/33.htm ftp://ftp.microsoft.com/peropsys/windows/kb/Q142/2/33.TXT
• If you end up creating a Win95 user profile logon, and don't want to have to enter a userid and password every time you boot Win95, get the latest version of TweakUI. It has an option to automatically login to Win95 on boot. You can get it at http://www.microsoft.com/windows/software/powertoy.htm

4. Favorites Issues

How do I convert my Netscape Bookmarks to Internet Explorer Favorites?

• When MSIE is installed it does allow you the option of converting your Netscape bookmarks file automatically.

• See the article:

• • How to Use Netscape Navigator Bookmarks in Internet Explorer

    http://www.microsoft.com/kb/articles/q152/6/81.htm

• http://144.118.4.17/navex/ (NavEx)
• http://mach5.noc.drexel.edu/navex (NavEx)
• http://www.windows95.com/apps/url.html?NavEx#first_hit (NavEx)
• http://home.sprynet.com/sprynet/jae/ieconverter.htm
• http://ourworld.compuserve.com/homepages/Edgar_Hofer/bookmm.htm

(Bookmark Manager)

• http://www.q-d.com (Bookmark Magician)
• http://www.davecentral.com/urlman.html (collection of URL managers)
• You can simply open the Netscape's bookmark.htm using IE3. After opening the Netscape bookmark.htm file, you can set the IE3 options to use it as your start-up page, or you can right-click on each link and select "Add to Favorites" from the IE3 menu.

My "Favorites" file will not open up any sites and/or clicking on favorites does not load.

• Let the browser try to get things back in synch itself. Open the Options, then the Programs page. Tick the box down at the bottom that says "IE should check if it's the default browser." Close the program, then run it again. Assuming a box pops up asking if it's OK to reset the associations, say yes.

5. History and Cache Issues

6. Downloading Issues

Why does IE 3.0 change the name of some files that I am about to download to include (x), where x is a number? For instance, if the real filename is "msie301.exe" IE will place "msie201(1).exe" in the filename box. Is there any way to eliminate this?

• This is a result of multiple entries in the cache folders, most likely due to aborted attempts at downloading. Clearing the cache might clean this up (View, Options, Advanced, Temporary Internet Files). However, it should be noted that this behavior happens all the time for some people, some times for other people, and rarely for others. Someone noticed that IE will do this if you are pulling down a file from an ftp site vs. a web site. If you are pulling down a file, say test.exe, from a link *to* ftp.test.com and the same file from a link *in* www.test.com (i.e., it's a part of the web page), the ftp.test.com version will append the (1) to the file.

I accidentally checked "Don't ask this question again" when downloading a file, now whenever I click on a file to download it always tries to open it rather than "Save As." Is there away I can change it back?

• For most file types it can be fixed by the check box in the file types associations, but EXE files require messing with the registry. Checking a box in the file association will fix it. Using explorer, goto View / Options / File types / scroll down to the file type with the problem. Click on it and then click on edit. Make sure the box for "confirm open after download" is checked, OK out and done.

Internet Explorer does not ask if I want to save an executable (.exe) file that I download. It automatically opens the file instead.

• To fix the problem with the exe, requires a registry edit. for other file types its a simple fix with the associations. Download EXE files problem Look at this article:

http://www.microsoft.com/kb/articles/q140/9/91.htm

• You have to do a registry hack. Go to hkey_root/exefile and change the hex key from d8 00 01 00 to d8 00 00 00 Be sure to backup first.

Any ftp site that accepts anonymous login is no problem with explorer. However some I need to access wont allow anonymous logins... Where do I enter a login name and password etc. to accomplish this?

• See the following article:

• • How to Enter FTP Site Password in Internet Explorer http://www.microsoft.com/kb/articles/q135/9/75.htm

Basically, the format is: ftp://user:password@ftp.somewhere.com/directory/filename

MSIE will not prompt for a password, where as Netscape will if you leave it out.

When I download a large file and get disconnected, is there a way to make IE3.0 pick up where it left off. Every time I try it starts over. This is very annoying when the file really large.

• Currently, there is no built-in feature to continue an aborted download in Internet Explorer. However, some third party software can apparently do this for you. A shareware program called "GetRight", claims to do just this. Get it at: http://www.headlightsw.com

2. MS Mail

When attempting to send mail via an Internet shortcut listed on web pages when using MIE 3.0, I get an error message...something to the effect that "no program is set up to send mail via shortcuts." I can, however, send using Netscape.

• Go to View/Options/Programs and make sure that a mail program has been selected.

• To use Internet Mail for mailto: links, News replies, etc.:

- In Internet Mail, check Mail, Options, Send and check the box to make it the default mail program.

- In Internet Explorer, check View, Options, Programs, and check that Internet Mail is selected.

Netscape and Eudora are known to steal the default setting when run. In Netscape 3.0 this can be turned off. Netscape runs fine without being the default browser. It always calls it's own components for links. Internet Explorer needs to have it's components set to be the default for links to work properly, otherwise it may call other programs.

Mail or News won’t run minimized

• See http://www.microsoft.com/kb/articles/q158/6/31.htm. When executing MAIL or NEWS from a shortcut (either the shortcut in START | PROGRAMS, or one the user has created) the applications will run for moment (best described as a quick blink on the screen), then disappear. Disappear means the application isn't running - the task list shows that the application has not executed. Subsequent execution of the application returns the same results. Here's a workaround - change the application shortcut to run in a MAXIMIZED Window at startup:

Right click on START

Left Click on Explore

(File Explorer Runs) Double Click on the PROGRAMS folder on the right

(Programs Folder is Open) Right Mouse Click on the application shortcut

Left Mouse Click on PROPERTIES

(Properties Window is Open) Right Mouse Click on the SHORTCUT Tab

Under the Pull Down item Run: - Select Maximized

Click on the APPLY button, and OK out of the Properties Window

After entering data onto a form on a web-page (e.g. in a questionnaire), when I press the "submit" button, I get the error message back from MSIE 3.0: "You forgot to enter the <TO:> field" and the message is not send.

• The MAILTO HTML-command is not yet supported by MSIE 3.0 and is a known problem. The Knowledge Base has information on this at http://www.microsoft.com/kb/articles/q154/8/64.htm.

Every time I try to go to the New Message part of the Internet Explorer it comes back with a error message stating that it can't find " Microsoft Windows Messaging System Form Registry 13085 [80040110F]".

• Generally means that there's a problem with Windows Messaging. One of its data files is corrupted. To fix, use FIND to pull up a file named FRMCACHE.DAT. Disable it by renaming it. Then run MLSET32.EXE, which should be in your Exchange/Windows Messaging folder to rebuild the file.

If that doesn't do it, then see http://www.microsoft.com/kb/articles/q137/2/45.htm in the Knowledge Base for more extensive troubleshooting.

You can also install the Internet Mail and News program if you'd like a simpler alternative to Exchange for simple mail stuff like this. It's available on the IE download site.

I'm not able to do a spell check when sending e-mail messages! Also, I'm not able to change the font or color of the text when e-mailing, using Internet Explorer...anyone have any suggestions???

• You must have installed an MS spell checker module(as in ms-word or ms-works) or compatible - only then you can use it (Internet mail does not provide a spell checker itself). Note that you also require a 32-bit version of the spell checker.
• Go to http://home.sprynet.com/sprynet/edm/ for help with the spelling problem. To use different fonts and colors you must be sending in HTML format. To set that up go to (News or Mail)/Options/Send HTML format.
• Third party spell checkers are also available. For example, add-on Spell Check for Windows, $9 shareware at http://www.nextgensoft.com/spell.html.

Is there a way to convert my Netscape/Eudora address book for use with Internet Mail?

• Interguru's E-Mail Address Conversions Converts e-mail address lists between Eudora, Pine, Elm, Pegasus, Compuserve, databases, spreadsheets, ccMail, Microsoft Internet Mail and Netscape. http://www.interguru.com/mailconv.htm.

Is it possible to have two mail accounts set up in Mail?

• Yes, it involves editing the registry. If your not comfortable with this don't try it.

MULTIPLE POP3 ACCOUNTS/MAILBOXES

Start Internet Mail. Start Regedit and move to key: HKEY_CURRENT_USER\Software\Microsoft\Internet Mail and News\Mail\POP3. Switch to Internet Mail (ALT + TAB). Configure Internet Mail for one of your POP3 account-servers. Switch to Regedit and refresh the display (F5). Export the current POP3 Server to a unique .reg file. Repeat all these steps for each POP3 Account Server. Merge all of the .reg files into the registry (thus creating multiple entries). Set the following to default POP3 name (the first one to be checked) HKEY_CURRENT_USER\Software\Microsoft\Internet Mail and News\Mail\Default\POP3 server. Set the following "FFFFFFFF" HEX or "4294967295" DEC. HKEY_CURRENT_USER\Software\Microsoft\Internet Mail and News\Mail\PollMultiplePopServers. Clicking on the Send and receive will now check all the POP3 Accounts\Servers automatically and all mail will be downloaded. DO NOT reconfigure the servers through the dialog or you will lose the multiple entries. If this happens merge .reg files again.

How do I setup MS Mail to access two or more Internet email accounts?

• Instructions and link to MultiPOP which does it for you are to be found here: http://home.sprynet.com/sprynet/edm/ .
• there is also a registry method for doing this, where/what is it?

Mail and news folders can get very large quite quickly. Not something I want on my C drive.

Is there a way to get IE to recognize a different location than C:\Program Files\Internet Mail and News?

• This requires a registry change. You will find out information about this and other issues affecting Microsoft Internet Mail and News at: Internet Mail & News User Tips - http://home.sprynet.com/sprynet/edm/.

3. MS News

When I read a newsgroup article that contains a hypertext link, I am unable to click on it and go to the site -- I get a message saying that MSIE is unable to locate "Netscape Navigator..." How can I configure MSIE to use its own Browser to go to this address?

• It sounds like you have NN set as your default browser, if this is the case, Windows is going to look for NN when you click on a link like that. If you want IE to view it, in IE go to View | Options | Programs and check the box that says 'IE should check whether it is the default browser'.

• To use Internet News for newsgroup links: In Internet News, check News, Options, Read and check the box to make it the default news program. Netscape and Eudora are known to steal the default setting when run. In Netscape 3.0 this can be turned off. Netscape runs fine without being the default browser. It always calls it's own components for links. Internet Explorer needs to have it's components set to be the default for links to work properly, otherwise it may call other programs.

2.4. Other Components

3. Erratic Behavior/Crashes (a.k.a. Troubleshooting)

Many of these problems are caused by a corrupted index file in your history or cache folders. You should consult the Microsoft Knowledge Base article at http://www.microsoft.com/kb/articles/q160/2/56.htm, and read on for further solutions.

1. Corrupted Index Files

I’ve been told that my browser Cache may be corrupted. What can I do?

• You should clean up the cache. Many different ways of doing this have been reported. The first step should be to just try clearing the cache from IE. Go to View, Options, Advanced, Temporary Internet Files, Settings, Empty Folder. Restart IE and see what happens.
• TweakUI (available at http://www.microsoft.com/powertoys) can also clear your history folder every time you log on. It's under the Paranoia tab.
• CacheCompactor is a simple program for users of Internet Explorer. Instead of having to manually delete the cache files, CacheCompactor does it for you, automatically. You can load it when Windows starts, either in silent or normal mode. The URL is http://www.nol.net/~anthonyr/Programs/CacheCompactor/index.html.

Clearing the cache does not fix my ‘corrupted cache’ problem. What now?

• This is a lengthy solution, but apparently it works.

1. Make sure that Client for MS Networks is installed in Control Panel/Networking

2. Close MSIE if running. Rename these folders to whatever you like (putting a "z-" before the name would be a good choice for easy identification later)

C:\Windows\History

C:\Windows\Temporary Internet Files

C:\Windows\Cookies

(assuming you did not move them after installation)

3. Type this in the start menu "run" line:

regsvr32 -u cachevu.dll

(You should see a message about UN-registering)

regsvr32 cachevu.dll

(You should see a message about registering)

4. Reboot Windows 95. Delete the above renamed "z- .... " folders, you no longer need them.

5. If that doesn’t help, completely remove IE 3 from the system using the Add/Remove Programs applet, then do this under DOS:

cd \windows

deltree tempor~1

deltree history

cd \system

ren mshtml.dll mshtml.old

ren shdocvw.dll shdocvw.old

ren inetcfg.dll inetcfg.old

ren actxprxy.dll actxprxy.old

ren wininet.dll wininet.old

ren cachevu.dll cachevu.old

ren inetcpl.cpl inetcpl.old

ren shlwapi.dll shlwapi.old

ren url.dll url.old

ren urlmon.dll urlmon.old

ren wsock32n.dll wsock32n.old

Then reinstall MSIE.

• A more compact method also sometimes works.

Boot to DOS

Go to C:\Windows

type -- smartdrv -- <enter>

type -- deltree history -- <enter and y to verify>

type -- deltree tempor~1 -- <enter and y to verify>

Restart windows 95.

• Yet another possibility is to try the following method. Type these two lines in the RUN command box or at the DOS prompt, then restart windows. The first line 'unregisters' these special folders (without harming them). The second line 'reregisters' them as special folders with a special appearance.

REGSVR32 /U C:\WINDOWS\SYSTEM\CACHEVU.DLL

REGSVR32 C:\WINDOWS\SYSTEM\CACHEVU.DLL

I’m trying to delete my Temporary Internet Files folder, but I keep getting an error. (Error Deleting File: Cannot delete MM256: Access Denied. Make sure that the disk is not full or write-protected

and that the file is not currently in use).

• Visit the Microsoft Knowledge base article Q157242. Shortly, this is because a program is still making use of the Mm256.dat file. Make sure all programs are closed and try again. Even better, reboot your computer in DOS mode (hit F8 at the "Starting Windows 95" message upon reboot) and delete the directory from DOS.

2. DLL Problems

When running Internet Explorer, I keeping getting crashes with error messages to the effect of "IEXPLORE.EXE caused an "Access Violation" fault in module <module name> at <address>." What’s happening?

• The following sections describe the causes and cures for common general protection faults (GPF).

3.2.1 GDI32.DLL

• GDI problems indicate a display conflict of some sort. Make sure you have the latest BIOS and drivers for your video card. Also check for memory conflicts. The most common cause has been attributed to outdated video drivers that can’t handle some of the special ‘effects’ on some intensive multimedia web sites. Most card manufacturers have a good web presence and offer download sites with the latest windows 95 drivers. To help you determine if your video driver is the problem, try setting the video resolution to 640x480x256 colors. If that doesn't work, try the standard VGA driver which is 640x480x16 colors. Another thing to try is Control Panel, System, Performance, Graphics, and reduce the Hardware Acceleration. If one of those "fixes" the problem, you should get an updated video driver from your video card manufacturer.
• Access violations in GDI32.DLL and <unknown> have been known to be caused by First Aid. If you have it try removing it first. Cybermedia says version 4.02 fixes the problem.

2. WININET.DLL and REGSVR32.DLL

• You have probably fallen victim to corrupt history and/or cache file(s). Follow the instructions given above to remove/fix the cache index files.

3.2.3 Other .dll’s

I continually get the error message "Explorer caused an invalid page fault in module ComCTL32.dll at 03f7:bfc10e64 Registers..."

• Is there a solution for this?

MSHTML.dll ŕ need to find solution to William Tucker’s problem (via email)

IExplore Invalid page fault in SHDOVW.DLL

• Try reading - http://www.microsoft.com/kb/articles/q159/1/55.htm.

3. Memory Leak

• Frequent clearing of History and Cache folders help. If you have 16mb or memory or more then setting the "Primary System Usage" under Control Panel / System / Performance / File System to Network Server helps. There is an error in the original configuration as released by MS. The fix requires editing the registry. Instructions for the edit can be found at MS knowledge Base article "Q138/0/12" (without quotes) or at the Annoyances Page found at Annoyances http://www.creativelement.com/win95ann/_index.html.

3.4 Other Problems

I had installed MSIE 3.01 and I decided to test Netscape 4.0 but now I can't hear anything in my sound card when I open any file that is of a file format recognized by Active Movie. What can I do to hear these kind of files?

• Run C:\WINDOWS\SYSTEM\ACTMOVIE.EXE /CHECK to restore Active Movie settings. If that doesn't work, you'll need to reinstall IE.

Too frequently for comfort, when I close IE 3.01 or the dial-up connection, the computer locks up completely. Alt-ctrl-Del, etc. won't work so the reset button is the only way out. I was previously using Navigator Gold 3.0 (regular version) & it had no problems with the dial-up connection.

• DUN froze on disconnect. (enter) signifies the enter/return key on the keyboard.

Do a Start/ Shutdown/Restart in MSDos mode.

Type CD \windows\system(enter) to get to the proper folder.

Type rename VNBT.386 VNBT386.SAV (enter) to rename the file to save it.

Type exit to return to windows.

This should stop DUN from freezing up the system on disconnect.

IE no longer automatically establishes an Internet Connection as needed.

• What has been known to help. manually dial in to the ISP. start IE go to home page (web site) then shutdown IE. hang up. then try to start IE again.

4 Miscellaneous

When downloading from sites such as www.download.com I get an ERROR message that states: "Handle is Invalid". What does this mean? And how do I download the programs I want? Any help would be appreciated.

• Some scripts that redirect FTP downloads can have problems communicating with IE3. Try right clicking on the link, then using Save Target As. Works for me on ZD Net (where the same thing sometimes, but not always, happens.)

• To use Internet Explorer for URL links, Favorites (especially More Favorites), double-clicking *.HTM files, etc., :

Is there a way to specify something in the command line with a parameter to have MSIE go to a specific start page...IE "c:\windows\program files\microsoft internet\iexplore.exe -start http://www.whatever-u-want.com"

• if IE is your default browser, just type: start http://www.somwhere.com And that will load IE with that site.

How do I get rid of the entries in the history list?

• Go to View | Options | Navigation | Clear History
• If the first method fails, you can edit the registry. Find HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TypedURLs, then delete whichever ones you would like by highlighting it and hitting DEL.

How do I uninstal plug-ins/ActiveX controls?

• If not uninstall utility is provided, and you know the name of the plug in, you can unregister it by typing the following at the DOS prompt, or the RUN line: regsvr32 /u <control name>.ocx This unregisters the control. Then you can go to windows/system and basically delete the 'obvious' dlls and other files associated with the control. Note that this is rather risky and should be done at your own risk.

Internet Explorer no longer automatically appends the http:// prefix to web addresses I type in the address box.

• Make sure that the following Registry entry is unchanged.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix = "http://"

• Similarly, the following keys allow IE to automatically insert the proper protocol for URLs based on the first part of the URL.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]

"ftp."="ftp://"

"gopher."="gopher://"

"home."="http://"

"www."="http://"

Somehow I have lost the feature that when I close IE that the dialer automatically comes up and asks if I want to close the Dial Up connection. Any ideas on how to get it back??

• In IE3, go to View|Options|Connection, and make sure that the Disconnect if idle for XXX minutes is checked. You can also access this by right-clicking on the Internet icon and selecting Properties. Have to have this set to get the automatic box. If you don't want the browser to bother you with timing messages just set the XXX above to a high figure. Some people report having to have the ‘disconnect if idle…’ setting checked in both Dial-Up Networking and Internet Explorer, others only in IE. Try various combinations of both until it works for you.

Copyright © 1997 Cylink Information Services Ltd