You are responsible
for any "pirated" software uploaded by the anonymous users. The anonymous
ftp sites will be periodically monitored for any abuses.
You may ignore the other directories.
How do I create email aliases, and how do I redirect them?
Assume your domain is "example.com".
You need to edit the .redirect file in your home directory.
Here is a sample .redirect file for example.com:
default example@example.com
webmaster example@example.com
sales joe@aol.com,mike@whatever.com
info robert@example.com
That will automatically redirect all webmaster@example.com emails to
example@example.com, sales@example.com to joe@aol.com AND
mike@whatever.com, and
info@example.com to robert@example.com. All others will go to
example@example.com. Note that webmaster line isn't necessary, but
it's better to specifically redirect it to example@example.com.
It's important to note that the second column must be REAL accounts.
You cannot redirect emails to an alias.
Please note that it takes a few minutes for the .redirect file to go into
effect after you've updated it.
Ask us to create additional real email(POP) accounts.
How do I use the infobots?
Very simple. Just create a text file and put it in the infobots directory.
Let's say that the name of the text file is "info". Now, when you send
mail to info@example.com, you will get the text file mailed back to you.
That's it. Try it out. There is no limit to the number of these
infobots. Note that the name of the file is simply "info", and not
"info.txt".
How do I see who is using my infobots?
Assume your infobot address is info@example.com.
Just put the following line in your .redirect file.
Its important that you have the infobot installed
before entering the address line in the .redirect
info example@example.com
The original email message will be sent to example@example.com, and the
original sender will get the infobot text.
How do I create a majordomo mailing list?
Ask us. Tell us the name of the mailing list and the password for it.
For full instructions email our autoresponder at domo@site-secure.net
There may be extra charges if your mailing list is very
large(>1000 subscribers).
How do I use Real Audio?
Real Audio is available for a small extra charge (email sales for more info)
RealAudio is a real time audio transmission/player system. A digital
audio stream is transmitted from the server over the internet to the
destination and played immediately, rather than being stored to disk
first and then played.
Each audio clip requires two files: a metafile with extension .ram, and
the digital audio clip itself, with extension .ra. The .ram file holds one
or more lines of ASCII text, each of which references the .ra file to
be played when the .ram file is accessed by the browser.
Entries in .ram files have the form:
rtsp://host1.propagation.net/your-domain/name-of-clip.ra
Place your .ram and .ra files in the realaudio subdirectory under
your web directory.
.ram files must be uploaded in ASCII mode while .ra files must be
uploaded in BINARY mode.
You may then access these files at realaudio/file.ram under your
www directory.
How do I change my login password?
Telnet to your domain. After you've logged on, type "passwd" to change
your password. You can exit the telnet session by typing "exit".
Boutique Shop Cart
The Boutique Single page shop cart can be found in the following directory
for those domains that receive it as part of there package.
http://yourdomain-name-here/shop/boutique.html
Standard usage of the shop cart can be customized off the working Demo
at the above URL. If you wish to use this as a secure document, you must
change the following.
- saleslip.html and boutique.html in the /shop directory
- Replace it with the following:
https://host1.site-secure.net/cgi-yourdomain/shop/boutique.cgi
You will also need to link to the page using the following URL to be completly secure.
https://host1.site-secure.net/yourdomain/shop/boutique.html
in both cases above yourdomain must be replaced with your
actual domain name with no extension. As example fred.com would just be fred
inplace of yourdomain above
How do I check the web usage stats for my domain?
Stats are updated once a week. You may check your stats by
going to http://yourdomain/wusage with your favorite browser.
I need to configure my mail reading program so I can access my emails.
What are the proper settings?
Assume your domain is fred.com
Smtp = fred.com
pop = fred@fred.com
from = anyname@fred.com
passwd = the same used for FTP
What is the correct path to perl(and other programs)?
perl5: /usr/bin/perl
perl5.003: /usr/bin/perl5.003
sendmail: /usr/sbin/sendmail
date: /bin/date
java: /usr/bin/java
python: /usr/bin/python
Domain paths
using example if your domain was fred.com
- Main dir: /www/fred/
- Cgi-bin: /www/fred/cgi-bin
What are the basic Frontpage settings?
assume your domain is fred.com
location to publish to: fred.com (note if the domain is not active use the ip# we assigned)
FTP server name: fred.com
Directory path: /www/fred
Username: fred
Passwd: As-sent-to-you
What are the basic Msql2 settings?
Msql2 is a database engine, docs may be found at Hughes SQL
We dont provide technical support on this because of its complexity, the basic access path is below
To use this you must submit your domain name and a database name to us, so we can set it up for you
/usr/local/Hughes/bin/msql database-name
How do I create my own "404 Not found" error page?
Simply create/modify the missing.html file in your main web directory.
How do I use the SSL server for my order form?
Normally, any text(such as your credit card number) sent from your
browser to the web server is sent as plain text. This means that a
hacker could potentially intercept(however unlikely) the information
sent from your browser and read it.
However, by using the secure server, the information is encrypted
before it is sent from your browser. It would be practically impossible
for anyone to decrypt it without knowing the key.
Please use the secure server only when necessary.
Assume your domain is example.com.
Use the following url to access your pages via the secure server.
https://host1.site-secure.net/example/anypage.html
The above page would be accessed from the normal web server as:
http://example.com/anypage.html
Your cgi-bin dir is:
https://host1.site-secure.net/cgi-example/
*SPECIAL NOTE FOR FORMMAIL.CGI*
If you are using formmail.cgi thru the secure server, you MUST use the
following url:
https://host1.site-secure.net/cgi-bin/formmail.cgi
Here's an example:
<FORM METHOD=POST ACTION="https://host1.site-secure.net/cgi-bin/formmail.cgi">
<input type=hidden name="recipient" value="sales@yourdomain.com">
<input type=hidden name="subject" value="Order">
<input type=hidden name="return_link_url" value="http://yourdomain.com/">
<input type=hidden name="return_link_title" value="Back to Main Page">
The last two line allow a link back to your main page - thus they get a
report of what they ordered and a link. We made the modification for you
already
Its important that you call your order page thru a secure URL in order to work properly
Ex. https://host1.site-secure.net/yourdomain/yourorderform.htm
How do I use the maillists directory?
Refer to the online manual for help with these.
SOLUTIONS TO COMMON PROBLEMS
- Access logs
- Error logs
- Cgi-bin scripts
- Perl scripts
- Anonymous ftp
- Setting permissions
- Dont have permission
- I get a forbidden when accessing my web pages
SOLUTIONS TO COMMON PROBLEMS
Access logs
"I can't find my access log!"
They are in your home directory, this is the directory you are in when you first logon.
2.1.2) Error logs
"I can't find my error log?"
We don't keep error logs for performance reasons.
Cgi-bin scripts
"Where do I put my cgi-bin scripts?"
Put them in the subdirectory cgi-bin which should be under your
www directory.
Perl scripts
"I am being told file not found"
"I am being told No such file or directory"
Upload your Perl script in ascii mode, not binary mode.
Sometimes it seems like this is asked about once a day, so
we're going to repeat it, loudly.
Upload your Perl script in ascii mode, not binary mode.
"I get errors such as
Literal @sdfsdf now requires backslash at ./test.rob line 2, within string
Execution of ./test.rob aborted due to compilation errors."
Place a "\" before such offending @ characters. This is an
incompatibility between Perl 5 and Perl 4.
Anonymous ftp
"Where should I store files for anonymous ftp access?"
Put files in the directory named anonftp/pub.
This will allow a file to be accessed by a customer with
ftp://yourdomain.com/pub/your-file-name.
For security the following applies
- Only the incoming directory can be written to anonymously
- Subdirectories are not creatable
- The incoming directory is not readable by people dropping files there
Setting permissions
"Hey, how do I stop people who are not in my group from reading
a directory?"
Type chmod o-r directory while you are in the directory above
it.
"I don't care if people in my group can read my directory, but
I don't want them to write in it!"
Type chmod g-w directory while you are in the directory above
it.
"Who is in my group?"
In general, each domain has its own group. If you find you are
in the group users, let us know if you wish for your domain to
have its own group.
"Tell me more about permissions, they sound neat!"
To list the access permissions of a file or directory, type
ls -ls *.
r=read access, x=execute access, w=write access. The first three
letters apply to you, the second three letters apply to your group,
the last three letters apply to everyone else. Execute access enables
you to run programs or enter directories.
Examples of using chmod:
PEOPLE PERMISSIONS
u = the file's user (or owner) r = read access
g = the file's group x = execute access
o = others w = write access
a = the user, the group, and others.
chmod a+w = let everyone write to the file
chmod go-r = don't let people in the file's group or others to read
the file
chmod g+x = let people in the file's group execute the file
Don't have permission to access /
This error message means that you are missing your index.html
file.
Note that files that start with a "." are hidden files. To see
them, type ls -al at shell prompt.
If you wish to ftp this file in, go to the /home/fred directory
assuming your userid is fred.
I get a forbidden when trying to access my site
This error is generally because you have not placed a default page in the main directory.
A default page must be called index.htm, or default.htm and it should be your main page